Nokia RCA/EDA Certified
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Issued to
marita.viljanen@nokia.comIssued by
NokiaIssued on
01-Jun-2023Expiration
NeverDescription
The Nokia Root Cause Analysis (RCA)/ Escape Defect Analysis (EDA) certification is a formal recognition of deep understanding of root cause analysis and escaped defects analysis techniques. This includes expertise in identifying root causes and escape causes for defects, and defining effective preventive actions to permanently eliminate defects, resulting in lower cost of poor quality (COPQ) and higher customer satisfaction.
Earning Criteria
To earn an RCA/EDA certification, one must complete comprehensive training in RCA/EDA and troubleshooting methodologies, participate in RCA/EDA workshops, and pass the certification exam.
Badge ID
363d6af189ba646696125fe3dfc89f12
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